Total Mobile Protection Multi-Device covers loss, theft, damage and post-warranty defects. Physical damage coverage includes cracked screens and water damage. After one of these incidents, you have 90 days to file a claim.
Total Mobile Protection is the same as Total Equipment Coverage with an additional benefit: access to a Verizon Tech Coach. If you have multiple phones on the same plan, you can opt for Total Mobile Protection Multi-Device.
How do I file a claim?
- File a claim on Asurion's website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
Acko 1-Year Total Damage Protection Plan for Phones Between INR 10,001-15,000
| M.R.P.: | ₹ 1,199.00 |
|---|
| Price: | ₹ 649.00 Fulfilled FREE Delivery. Details |
| You Save: | ₹ 550.00 (46%) |
| Inclusive of all taxes |
Affordable OptionRepairs as low as $29 so breaking your phone won't break the bank.
Charging ports often get clogged in our pockets and bags, here's a tip to help: If necessary, visit a Verizon store for help cleaning out your charging port. If you have to hold the charger connector in place or "wiggle it" to get the device to charge, but the charger works on a similar device.
However, for most consumers, AppleCare is a better option. You not only have the freedom of choosing whatever career you like and having an unlocked phone, but you get repairs direct from Apple. And it's cheaper monthly than Verizon. So when you purchase your next iPhone, make sure to get AppleCare along with it.
In general, the editors at MacRumors feel that AppleCare is worth getting for Apple laptops that you plan on keeping for longer than one year, and iPhone, iPads, and Apple Watches due to the accidental damage coverage. AppleCare is certainly not essential, and can be worth the additional peace of mind.
What to say when claiming phone insurance
- A crime reference or lost property number.
- Proof of purchase.
- IMEI number.
- Details of how your phone has been damaged or lost.
No, you cannot. Even if it's on, you can't use the IMEI to locate the phone. When a mobile device is lost or stolen, the carrier to which it belongs can block its use from the network via the identifying IMEI. But the carrier can't locate it with that number.
If you reported the phone lost or stolen, and Asurion replaced it, the lost or stolen phone, if it's found, is blacklisted, and will remain so. Keeping a phone you made an insurance claim on is fraud on your part.
So if your iPhone breaks down when you've had it over a year but before your two-year contract is up for renewal, you could be stuck on a contract you can't get out of with a phone that doesn't work. However, networks are generally unwilling to repair or replace out-of-warranty phones for free.
7 steps to follow if your phone is lost or stolen
- Step 1: Call your phone or use your Mobile App to send an alert.
- Step 2: Use the Mobile App or your phone's native find-my-phone feature.
- Step 3: Text your cell phone.
- Step 4: Back up your cellphone, then wipe it immediately.
- Step 5: Lock your cell phone & change passwords.
Best Mobile Phone Insurance Companies
- Trusted Insurances Gadget Insurance Ultimate Cover.
- Better Buy Insurance Mobile Phone Insurance.
- Switched On Insurance Gadget Insurance Ultimate Cover.
- Insurance2Go Full Cover Mobile Phone Insurance.
- CoverCloud Elite.
- Debenhams Mobile & Gadget Insurance Ultimate Cover.
iPhone Theft and Loss ClaimsIf it's covered by AppleCare+ with Theft and Loss, you can file a claim for an iPhone replacement. Use the Find My app or go to iCloud.com to mark your iPhone as lost. Do not remove your device from your account until your claim has been fully approved.
If accessing Find My iPhone via the website or on another device, it's important you sign in to the same iCloud account linked to the lost iPhone. After signing in, select your phone from the list of devices to view its current location. If the device has been turned off, the last known location will be shown.
Currently, Samsung Care+ covers things like accidental damage, including drops and cracked screens, but the terms say that any loss as a result of theft or burglary isn't covered. However, according to strings we found in Shop Samsung Android app version 1.0. 21465, that may change.
Device Protection - Insurance Comparison Chart
| Verizon Protect Multi-Device | Total Mobile Protection (single line) |
|---|
| # of devices that can file a claim | Any 3 on account | 1 |
| Replacement deductible (per claim) | $9 - $249 | $9 - $249 |
| Replacement time | As soon as same-day replacement and setup | As soon as same-day replacement and setup |
Cancel Online
- Click here to go to the Verizon website.
- Log in to your account.
- Go the My Plan & Services, then Manage Products and apps, then click manage your products. (
- Then Scroll to "Total Mobile Protection" click Remove from Account button on upper right corner of the tab. (
AT&T Protect Advantage for 1 program details. $15.00 per mobile number enrolled. Includes AT&T Protect Insurance for 1, ProTech app, Photo Storage app and ProTech support for the enrolled eligible device. Three claims within any consecutive 12 months with a maximum device value of $2,500 per occurrence.
You report your Verizon Wireless phone stolen by suspending the phone's service through MyVerizon online. MyVerizon also sends a report automatically to Verizon to notify the company that the phone has been stolen. It only takes a few minutes to set up the suspension for the device.
If your device is lost or stolen: Attempt to locate your device. If you can't find your device, temporarily suspend your service to prevent unauthorized use. Note: If you need your Device ID to file a claim, you can find it on the My Devices page in My Verizon.
If the device was stolen, immediately report the theft to the police, including the make and model, serial and IMEI or MEID or ESN number. Some service providers require proof that the device was stolen, and a police report would provide that documentation. Immediately report the theft or loss to your service provider.
If your basic phone is already lost, there isn't a way to track it. We recommend you suspend your service to prevent unauthorized use until you find the phone or activate a different one. You can also go to the My Usage page in My Verizon to see if the phone has been used since it was lost.
If your current device is under warranty and experiences electrical or mechanical malfunction due to manufacturing defect, you'll receive a Certified Like-New Replacement (a like unit or one of comparable quality).
Navigate to find-your-phone from a web browser.
- Log in to your Google account.
- Select the missing device from your list of phones.
- Click “Locate” to spot the phone on a map.
Receive a replacement phone in as little as 24 hours.
