Peloton may offer additional promotions or discounts related to Memberships from time to time. Unless specified in writing, all discount offers that require a payment are non-refundable. Any free trial or other promotion must be used within the specified time frame of the trial or promotion.
Returning Your PelotonIf you are not satisfied with your Peloton, you can request a return within 30 days after your delivery. If your Peloton is returned in damaged condition or with missing parts, you may be charged an additional restocking fee. To initiate a return, please contact us at 1?-?866?-?679?-?9129.
You may cancel your trade-in any time before your Peloton Bike+ arrives. Once you receive your Bike+, you have 30 days to return it for a full refund as part of our 30 Day Home Trial. Your original Bike will not be returned to you.
Over February, and continuing through this week, Peloton has been able to start lowering the wait times, starting from “8-10 weeks” for the Peloton Bike, with it reaching a range of “4-9 weeks” today.
Family SharingNow everyone who has access to your Peloton bike can have access to your app! Using the same login information used on the bike, your family members can use the app on their iPhones and iPads to enjoy the same high-energy workouts even outside the home.
What Credit Score Do I Need to Be Approved? There's no official score released, but based on Affirm's site they say you're "more than likely" to be approved if your credit score is above 640.
Local Online Marketplace (e.g., Craigslist, Facebook Marketplace, Letgo): Members have sold used Peloton Bikes on local online marketplaces. Selling locally can make for a less costly transaction as the buyer can handle pickup.
You may cancel your order at any time prior to delivery. If you wish to cancel, you can do so online via the order status page. To reach your order status page, please check your order confirmation email.
Try the Peloton App free for 30 days, new app trials only. Access live classes and thousands more on demand from your phone, tablet, web or TV. Try running, cycling, strength, yoga and more workouts with no equipment required.
Once the free trial expires, the app costs $13 per month. Previously, the app's free trial period was 30 days. The home-fitness app enables group participation in classes including yoga, strength training, meditation and cardio workout.
What if I need to pause or cancel my membership? You can pause or cancel your Membership at any time. For more information, please reach out to our Support team.
Web
- Go to members.onepeloton.co.uk/preferences/subscriptions.
- Click your subscription's link.
- Click "Cancel Subscription"
- Confirm the cancellation.
The price cut to the app is likely intended to lure more people into the Peloton network. The company clearly stated in the paperwork for its recent IPO that the core focus of the app is to give users the opportunity to try Peloton content before they purchase the bike or the treadmill.
There's nothing to regret. If you have the motivation to work out in any way this will amplify that experience. I can't say enough good things about Peloton. I don't regret buying my bike, BUT had I known about peloton digital before I got my bike - I wouldn't have bought it.
How Do I Begin My 30-Day Free Trial?
- Download the Peloton app from the App Store on your iOS device and open the app.
- Create an account by providing a valid email address and choosing both a username and a password.
- You will be prompted with an option to start your free trial (as long as you have not previously enrolled in a free trial).
What is 30 Day Home Trial? If you are a first-time Bike, Bike+ or Tread purchaser, you will have up to 30 days from your delivery date to try your Peloton at home. If you wish to return your order, you must return it in like-new condition, and you will receive a free collection and full refund.
