If you need help resetting your password, we can help by sending you a link to reset it.
- Visit Forgot Password.
- Enter either the email address or username on the account.
- Select Submit.
- Check your inbox for a password reset email.
- Click on the URL provided in the email and enter a new password.
If you are having trouble accessing your Adobe Sign account, go to: Then click 'I forgot my password' link in the "Sign In To Your Account" box. A text box pops open and you enter the email address that you use to log in to Adobe Sign.
Tap Settings > [your name] > Password & Security. Tap Change Password. Enter your current password or device passcode, then enter a new password and confirm the new password. Tap Change or Change Password.
No. Creating and using an Adobe ID is free of charge. Do I absolutely need an Adobe ID?
Create your free Adobe ID
Go to the Adobe account page, and then click Create an account.Adobe offers you a free Creative Cloud membership, which comes with a host of benefits. Even if you have not subscribed to a Creative Cloud plan, you can take advantage of the free Creative Cloud membership.
Work with PDF files online
- Sign into your Adobe ID account at by clicking Sign In at the upper right.
- Type in the email address and password associated with your Adobe ID, then click Sign In.
- Access favorite Acrobat DC tools in the Quick start tools center.
How to download your Creative Cloud apps
- Sign in to then click either Download or Install for the app you want to install. Looking for the Creative Cloud desktop app? It installs automatically with your first app.
- Follow the onscreen instructions to complete your installation.
Add a password to a PDF
- Open the PDF in Acrobat DC.
- Choose File > Protect Using Password. Alternatively, you can choose Tools > Protect > Protect Using Password.
- Select if you want to set the password for Viewing or Editing the PDF.
- Type and retype your password.
- Click Apply.
An Adobe ID is an account created through the Adobe.com website. It allows the library user to download and open E-books that are DRM (Digital Rights Management) -protected. This is the ID you will need if you are using Adobe Digital Editions software on your computer to transfer E-books to E-readers.
Go to your Adobe account, enter your email address, and click Continue. In the Enter your password window, click Reset your password.
Try resetting your password. To learn how to reset a forgotten password or change your existing password, see Reset or change your Adobe password. Forgot Adobe ID? Try using a different email address if you have multiple email addresses associated with your account.
Switch between credit card and PayPal
- Sign in to your Adobe account with your Adobe ID and password.
- In the navigation bar at the top, click Plans.
- Click Manage plan.
- Click Manage payment.
- In the Edit payment method pop-up window, select your payment method—credit card or PayPal—and then do one of the following:
- To save your changes, click Save.
If the document you want to password protect is already a PDF, then you can use Adobe Acrobat to add a password. If the user you are sending your PDF to doesn't have a compatible version of Adobe, they won't be able to decrypt it and open it. Check the Require a password to open document then enter your password.
Adobe Acrobat can add a password to a PDF, too. If you don't have it installed or would rather not pay for it just to password protect a PDF, feel free to grab the free 7-day trial. Go to File > Open to locate the PDF that should be password protected with Adobe Acrobat; select Open to load it.
Open the PDF in Acrobat. Use the “Unlock” tool: Choose “Tools” > “Protect” > “Encrypt” > “Remove Security.”
Microsoft Windows Vista, 7, 8, and 10 users
- Select the file or folder you want to encrypt.
- Right-click the file or folder and select Properties.
- On the General tab, click the Advanced button.
- Check the box for the "Encrypt contents to secure data" option, then click OK on both windows.
How to encrypt a file
- Right-click (or press and hold) a file or folder and select Properties.
- Select the Advanced button and select the Encrypt contents to secure data check box.
- Select OK to close the Advanced Attributes window, select Apply, and then select OK.
Staff Email - Sending secure email attachments
- Click the File tab.
- Click Info.
- Click Protect Document, and then click Encrypt with Password.
- In the Encrypt Document box, type a password, and then click OK.
- In the Confirm Password box, type the password again, and then click OK.
Add a password to a PDF
- Open the PDF in Acrobat DC.
- Choose File > Protect Using Password. Alternatively, you can choose Tools > Protect > Protect Using Password.
- Select if you want to set the password for Viewing or Editing the PDF.
- Type and retype your password.
- Click Apply.
How to Create a Password Secured PDF File without Adobe Reader
- Step 1: Open a document, click File > Export.
- Step 2: In save dialog window, enter a name for PDF file, and then click Options.
- Step 3: Check in the Encrypt the document with a password option, and then click OK.
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Reset forgotten password
- Go to your Adobe account sign-in page, enter your email address and click Continue.
- Click Reset your password.
- In the Verify your identity screen, select a way to receive the verification code.
- Enter the code sent to your email address or telephone number.