LEL Express is Lazada's internal B2C last mile delivery capabilities from pick-up to sort to delivery. Lazada (LEX) is one of the leading e-Commerce platforms in Southeast Asia. LEL Express, Lazada eLogistics is its own logistics network.
If our delivery representative was unable to contact you or could not reach you, Your full order would go through a delivery re-attempt. If our delivery representative is still unable to reach you, your full order will be brought back to our warehouse and the order will be cancelled.
Arrived at Logistics Facility - Once packed, the item will be immediately sorted out for shipment. Shipped - Your package is now being shipped to the hub of the courier assigned to your order. Out for delivery - Your package is now out for delivery.
The first one is to open the Lazada application and enter the lazada tracking number you got while placing the order. Then, you will need to click on the option track panel. Finally, you will get all the needed information about your parcel on the go.
All items with Shopee24 tag are eligible for this express delivery service however buyers will need to select Shopee Express as their shipping option to use this feature. Saturday/Sunday is a Public Holiday, the order will be attempted on Tuesday to the buyer's registered address due to Public holiday.
- Contact us.
- Customer Care Hotline.
- Dial (02) 7795 8900 to connect with our specialists.
- My Orders.
- On the Lazada website or app, go to Account > My Orders.
- Seller Instant Message (IM)
- Talk to the seller through the Chat button on the item's product page.
The majority of these products will be delivered within 8 to 17 calendar days. However, this varies depending on the selected delivery option, where standard shipping would have a shorter delivery time compared to postal mail.
When the Lazada backstage receives the order, it begins to calculate the 48H cycle. The seller need to mark the order as ready to ship within 48H, and print the relevant transport ticket label, the logistics load list, put the invoice into the parcel, and the put label into the parcel box.
We are taking necessary measures issued by the Malaysian government for the COVID-19 public health situation.” Lazada is expected to work as usual however there will be slight delays in the delivery of the orders. They have advised their customers to shop from home and use their home location as the delivery address.
With the Delivery Option, you can now check if your items were fulfilled through Standard lead time (normal delivery) or Express (same-day or next-day delivery). Finding out which items are being availed by customers for same-day delivery.
You can instantly cancel your order within an hour after payment is verified and/or before the seller arranges pickup/enters the tracking number. If a paid order is canceled, we will automatically process a refund to your account. If the cancellation is raised after 1 hour, the request has to be approved by the seller.
Note: You can only change your shipping address before you place your order. Once payment has been completed successfully, no changes can be made.
Q: Can I pay for my COD order after I have opened and checked the package? A: Opening of parcels without cash payment is strictly prohibited. Our delivery partners will not turn over the package without receiving full payment first.
Lazada Group, an e-commerce platform headquartered in Singapore, was founded in 2012. 18? In April 2016, Alibaba purchased a 54% equity interest in Lazada worth $1.0 billion.
The average Lazada monthly salary ranges from approximately Php 15,000 per month for Social Media Specialist to Php 25,000 per month for Human Resources Assistant. The average Lazada daily wage ranges from approximately Php 698 per day for Delivery Driver to Php 2,500 per day for Courier Driver.
You may chat with Lazada by connecting directly to our Customer Service Agent (CLEO), who will be able to respond to your queries. Click here to get to know CLEO better.
Under Order Overview, go to the Ready to Ship tab. Click 'Cancel' Select the reason for cancellation. Click 'Save' to initiate the cancellation.
Help Center | Refund | Lazada MYGo to 'Account' and click on 'Cancellation' tab. Then, select the cancelled order that you want to track and it will bring you to the 'Cancellation Details' page that contains the cancellation information including details of the refund.
How to order Lazada's packaging materials? To purchase Lazada pouches or boxes, please place your orders through the links below or search the keywords in Lazada website. If you would like to follow up with your orders, you may contact our Customer Service in this link.
How do I get paid?
- Cutoff is Monday - Sunday.
- Payout is 4 days after statement cut-off, every Thursday of next week.
- Send soft copy of BIR 2307 and collection receipt at mp.finance@lazada.com.ph.
- Send hard copy of BIR 2307 and collection receipt once you have received your payout.
Seek help from Partner Support Center (PSC) if you have any issues. Handing over your parcels to the correct Shipping Provider.
The standard delivery time is between 9 AM to 10 PM. Ninja Van operates from Monday to Saturday excluding Public Holidays. In the event that delivery fails, you will receive a message via email or SMS to reschedule your delivery. The soonest you may reschedule your delivery would be the next working day.
Yes they do deliver on friday and saturday too except sunday. Everymonth the 1st saturday the postoffice will be closed. Based on my experience buying stuff from seller in WM, i'm able to receive the item within 24 hours tops, IF the seller check out the item before poslaju working hours ended.
If it's Monday-Friday, then your parcel is ready for delivery today. Deliveries on a Saturday are between 7am and 2pm. However, if the sender has not chosen the Saturday delivery service, then we will deliver your parcel on Monday (except for Bank Holidays / Public Holidays).
Ninja Van & PosLaju is a next day delivery service and makes deliveries Monday - Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). Orders made on Friday, after 3pm will only be shipped on Monday. to track your order.
No Sunday Delivery. Some areas may exceed 24 hours. With more than 2,500 couriers available, our door-to-door delivery serves you nothing but convenience.
Contact Customer Service via www.lazada. to follow up on the order made. We will track your order and make sure it gets delivered at the soonest possible time. For faster response, you can contact us through LIVE CHAT service.
