While 800-374-7401 is Astro Gaming's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Astro Gaming customers, is by calling their 415-354-6300 phone number for their Customer Service department.
Make sure the inline mute cable is plugged completely into the headset and MixAmp TR. You should be able to feel the cable click into the headset and MixAmp TR firmly. player. Check and see if your audio quality is the same or better.
Hard reset your A20 Headset by simultaneously holding down the GAME Button (Located below the volume wheel) and the EQ Mode button located below the power button.
Most of our products carry a one-year warranty (unless stated otherwise) on defective parts or faulty workmanship during the manufacturing process. The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, unauthorized product modification, or repairs.
Hard reset your A50 Headset by simultaneously holding down the DOLBY Button (Button between Power switch and EQ switch) and Game side of the Game/Voice Paddle on the A50's right ear cup. Using the Micro USB cable from the Base Station, try connecting your A50 Headset directly with your console to charge.
Here are a few steps you can take to attempt to remedy the issues. Make sure that the mute button on the front of the MixAmp M80 is not enabled (The mute button should not be illuminated). Hard reset your Xbox One by holding down the power button until it completely powers off.
Updating firmware on A50 + Base Station Gen 3. Open up the ASTRO Command Center on your Computer. Connect your base station to your PC via the USB power cable. Please your headset on the Base Station and have the headset show that it is charging.
Hard reset your A50 Headset by simultaneously holding down the DOLBY Button (Button between Power switch and EQ switch) and Game side of the Game/Voice Paddle on the A50's right ear cup. Using the Micro USB cable from the Base Station, try connecting your A50 Headset directly with your console to charge.
- Hard reset your A20 Headset by simultaneously holding down the GAME Button (Located below the volume wheel) and the EQ Mode button located below the power button. - Using the Micro USB cable from the Base Station, try connecting your A20 Headset directly with your console to charge. you for contacting ASTRO Gaming.
You would need an A40 Inline Mute Cable and a PC Splitter Cable. This would allow you to connect the A40 TR Headset directly to a PC sound card without needing a MixAmp.
How to set up the Astro Gaming Mixamp for PC and console audio
- Connect one end of the optical audio cable to the port on the rear of the console.
- Connect the other end to the optical port on the Mixamp.
- Connect the micro USB cable to its port on the Mixamp.
Method 1: Check your microphone device settings
Your Astro A10 mic may not be working because it's disabled or not set as the default device on your computer. Or the microphone volume is set to a very low value so it can't record your sound clearly. 5) Right click the Headset Microphone and click Enable.If you like to use a wireless gaming headset, a mixamp is probably not for you. You have to connect to either the Astro or Turtle Beach units with a cable. But on both console and PC, you have software solutions to game and voice audio, which will likely be enough.
Here's how to set it up.
- Connect one end of the optical audio cable to the port on the rear of the console.
- Connect the other end to the optical port on the Mixamp.
- Connect the micro USB cable to its port on the Mixamp.
- Connect the USB-A end of the same cable to a USB 2.0 or 3.0 port on your PC.
The A40 Wireless System includes a pair of Astro A40 headphones and the MixAmp 5.8, which wirelessly transmits and receives the digital signal from your game console. These products can be purchased separately, but Astro sells them bundled as the A40 Wireless System.
The Astro C40 TR rivals the Xbox Elite, but it's still hard to recommend. Xbox One users have had an excellent premium controller option, the Xbox Elite, since 2015. PlayStation 4 users have never really had a comparable controller option.
TOSLINK Optical Cable. The TOSLINK Optical Cable is a durable braided cable used to send an audio signal to your ASTRO product.
Yeah the mixamp should work with most headset/headphones. I used them with the Steelseries Siberia V2s and they sounded great. Though I do recommend getting the A40s if you're looking for a comfortable headset.
