SET UP by downloading the LeapFrog Connect Application to your computer from , and connect your LeapBand activity tracker to your computer via USB cord. 3. REGISTER your tracker by creating a LeapFrog parent account (or logging into an existing account).
The first-ever activity tracker created for kids, LeapBand features a pet pal, interactive games and daily challenges that keep kids engaged and excited to reach goals. LeapBand tracks a child's accomplishments and rewards them with more fun. Keep kids engaged and learning with mini-games like Pet Boogie, and Pet Chef.
To wake up the LeapBand for initial use, press and hold down the challenge button for 10 seconds. The Challenge button is on the upper left side of the device. It has a small icon of a person on it. After initially waking up the LeapBand, the screen can be activated by a single push of the challenge or star button.
At the bottom of the "Sign In/Welcome" screen, tap the icon of a parent and child:
- You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code.
- This will bring you to the Parent Settings menu. Click on "Reset Lock"
- Enter your new 4 digit code.
The most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver. We have seen instances where ESET Nod 32 security runs a proxy scan which interferes with the sync.
If the LeapPad still won't turn on, it could be that the battery is dead. At that point in time, all you can do is replace the battery. It could also be a malfunction with the power button or an issue with the software, but I'd make sure it's not the battery before anything else.
First, turn My Own Leaptop™ off. Next, hold down the "P" and "M" buttons while selecting one of the two volumes. Then follow the instructions given by My Own Leaptop™.
LeapPad Ultra stuck on Firmware Update screen
- On your PC or Mac, download and install the LeapFrog Connect application for LeapPad from
- Launch the LeapFrog Connect application on your computer.
- Power on the LeapPad Ultra while simultaneously holding down the Right D-Pad and Home buttons.
If the LeapPad 2 hasn't been powered on in some time, the device may not turn on automatically when you press the "Power" button. Try resolving this problem by holding down the "Power" and "Home" buttons at the same time for 10 seconds, then releasing both buttons. Wait for a second and then press the "Power" button.
When plugged in and charging, the charging indicator light on the LeapPad should glow yellow/orange. On the LeapPad Platinum and LeapPad Ultra, the charging indicator light is right next to the USB port.
While the Leapster 2 is powering on, press the question mark button, also known as the "Hint" button until the main menu appears. This will access the device's control menu. Press the large "A" button to the right of the screen. Follow the prompts to reset the device using the stylus.
Deleting a profile on LeapPad3 or LeapPad Ultra
- You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode.
- This will bring you to the Parent Settings menu.
- On the Manage Profiles screen, select the icon with the Garbage Can that appears next to the profile that you wish to delete.
Press and hold the Volume Up button. the Power button. When the light above the power button starts flashing between red and amber, release both buttons. This will put the device into Repair Mode and allow the LeapFrog Connect software to begin an update on your LeapStart.
Turn the unit OFF by pressing and holding the paw button for 3 seconds.
In general, it should take anywhere from 3-5 hours to fully charge your LeapReader via a USB cord connected to your computer or via the LeapFrog Adapter (wall charger - sold separately) accessory.
Try restarting the router. While most routers just need to be unplugged and plugged back in to restart them, refer to your router's manual for specific instructions. Once your router is restarted, verify it is working by connecting a computer, phone or other mobile device, then try connecting the LeapPad again.
How do I reset my Leapfrog Scout?
- On Scout, go to Settings > Diagnostics > Factory Reset.
- Press Yes to complete the reset.
After powering on your LeapPad, simultaneously hold down the Home button and volume up button to navigate you to the Parent Settings menu and select “Screen Calibration” option. Select all five “+” signs one at a time to complete the calibration.