Vonage per Minute International Calling Rates
| Mexico: $0.01/min | Dominican Republic: $0.04/min |
|---|
| Australia: $0.03/min | France: $0.02/min |
| Brazil: $0.02/min | Germany: $0.02/min |
| China: $0.02/min | India: $0.02/min |
| Colombia: $0.05/min | Israel: $0.02/min |
Customers can use their free minutes tocall any landline or mobile number in the UAE, from anywherewithin the UAE. To opt in to du's Super Minutes promotionfor free, simply send *135*12# from your du prepaidline and choose option 1.
International calling at a low rate.
To activate this offer free of charge,dial *135*30# and press 1.Just dial *131*[the card number]# to recharge. You canstill check your balance the regular way by dialing*135# or through Selfcare.
To benefit from 'more international', ducustomers need to dial *138* followed by the card number, followedby the # key and then press the call key. The WoW moreinternational recharge card will be available through all 27du stores and over 3000plus partner outlets across theemirates.
Dial *135# The number to remember for ourprepaid services. Check your balance and access manyprepaid services!
If you have subscribed to a postpaid package, andwant to check its balance, you simply have to dial*2222# to check remaining free Minutes, SMS and MBs. Thisservice is completely free.
Value added services (VAS)in mobiles meansthose services that are offered by telecom service providers tocustomers beyond the core services like SMS, voice anddata.
Both home services and consumer mobile customerscan email customer.care@du.ae, or fax +971 4365 6555.All enterprise customers can call 188 direct from their dumobile, 800 188 from any UAE phone, or +971 4369 9188 fromoverseas.
What is the number of du customer care?
- For data balance enquiries for prepaid users, SMS 'balance' to1355.
- To deactivate your data bundle at any time, SMS 'stop data' to1355.
Social data is information that socialmedia users publicly share, which includes metadata such as theuser's location, language spoken, biographical data, and/orshared links. Social data is valuable to marketers lookingfor customer insights that may increase sales or, in the case of apolitical campaign, win votes.
Only du UAE customers can avail loancredit facility. Auto Out of Credit –Whenever there is low talktime balance i.e below AED 1, youraccount will be automatically credited with AED 5. Toactivate this facility dial *108# and press 2 or SMS“AUTO ON” to 1080.
How to transfer mobile balance for all network
- Dial *141# from your mobile.
- Now a message will appear on your screen.
- Now Answer 1 : i.e Share Talk Time.
- Then type the Mobile number to which you want to transferbalance.
- Then Enter the Amount you want to transfer.
- Wait for some time to complete the procedure.
- Dial #100# then press Send/call on your mobile.
- Enter 2 for CreditMe2U®, then press Send.
- If you agree to the terms of use enter 1 and press Send.
- If this is your first time using CreditMe2U®, you will needto follow the prompts to enter a pin or press 000 and Send.
Dial *567*<Amount>*<Nubmer>#
In the Idea services, there are two ways to share yourIdea talktime balance to another Idea number. You candirectly transfer your Idea main balance by dialing*567*<Amount>*<Nubmer># or either you can manuallyproceed your request. Follow our detailed steps on Idea balancetransfer.To transfer the amount just type the followingcommand: *100*Mobile Number*amount# and press the sendkey”. Once the amount is transferred, you will receivethe credit on your phone.
The recipient will also receive a SMS confirming thatthe credit was applied. Please note that Credit Metransfers are in dollars only, no cents. A user can alsosend a credit to another user's phone withoutreceiving a request. Simply dial, *131*party's number*dollaramount# to credit another prepaid account.
Send “amount to be transferred”followed by “phone number on which you want totransfer credit” and your “password” bySMS to 8747. For e.g. 50 5988 xxxx 1234 to 8747 (no registrationneeded).
Send a 'Call me'! Request acall back from a friend when you don't have credit. Yourfriend will receive a missed call from your registeredmobile number. This service is active to all prepaid customers bydefault.
You can borrow credit anytime as long as you'vehad your line for at least 3 months, and you've used a minimum ofAED 10 a month. Simply dial *108# whenever you're out ofcredit and you'll be credited with AED 5.
When it comes to mobile providers in the UAE, for a longtime consumers have only had two options – du andEtisalat. Now, one caveat: it is owned by theEmirates Integrated Telecommunications Company, which is also theparent company of du – but Virgin will be treated as aseparate brand.
Visit www.du.ae/myaccount from your device. Clickon the 'Register' button either from the bottom of the page or fromthe navigation bar on the right-side. Enter your mobile, landlineor account number and the CAPTCHA* code. You can findyour account number on your bill.
du, the Dubai-based telecommunicationscompany, was founded in 2006 and began offering mobile andfixed telephony, broadband and television, and IPTV services toindividuals, homes and businesses across the UAE. du isowned jointly by the UAE government, Mubadala, Dubai Holdingand public shareholders.
Pay your bills online without having to login.
- Enter your mobile, account or fixed line number.
- Enter the amount for which you wish to make the payment orselect to pay full amount (for account number only)
- Enter the E-mail and / or mobile number on which you wish toreceive the payment confirmation.
How can I register my updated Emirates ID online?
- Step 1: Visit
- Step 2: Enter your valid du mobile number.
- Step 3: Upload a scanned copy of your Emirates ID.
Phone – To pay your mobilebill through phone using your credit card, call 135from your mobile and choose option 1. To pay your homeservices bill, call 04 390 5555 from any phone andchoose option 2, then option 1 and enter your credit cardnumber.
