To activate your dormant account, please visit the nearest branch with original PAN Card and any one of the following officially valid KYC Documents:
- Voter ID Card.
- Passport.
- Driving License.
- NREGA Job Card.
- Letter issued by National Population Register containing details of name, address.
- Aadhaar.
Once you call 1800 274 0110 (toll-free), you will hear a message confirming acceptance of the request. You will receive an SMS with the combined and available balance for all accounts linked with your CRN for the registered mobile number shortly.
Welcome to Customer Service @ Kotak
- Call Keya. For quick response to queries, call us on 1860-266-2666 or if you are 811 customer dial 1860-266-0811*
- Chat with Keya. You can ask Keya about queries related to credit & debit cards, accounts and fixed deposits.
- Branches & ATMs.
- Registered Offices.
Bank authorities can freeze your account during the KYC verification process of Kotak 811. It can be due to name or signature mismatch. If your account is frozen due to signature mismatch, you can resubmit your documents with a duly filled MITC copy with self-attested Pan card copy to your home branch.
Following are the ways in which you can deposit money into your Kotak 811 account: You can deposit money using your Debit Card or Net Banking of another bank. You can transfer money from another account through NEFT,IMPS or UPI* You can visit your nearest Kotak Mahindra Bank branch to deposit cash.
Unfortunately, once your 811 account is closed, you won't be able to reactivate it or open a new 811 Account. You can open a different savings account by visiting the nearest bank branch or requesting our bank representative to visit you.
Latest Interest Rate for Zero Balance Savings Account
| Bank | Name of zero-balance savings account | Interest rate |
|---|
| Standard Chartered Bank | Basic Banking Account | 0.5% to 4.90% |
| HDFC Bank | Basic Savings Bank Deposit Account | 3.50% to 4% |
| Axis Bank | Basic Savings Account | 3.50% to 4% |
| ICICI Bank | Basic Savings Account | 3.50% to 4% |
"We assure you that the Kotak Mahindra Bank is a financially strong, well-capitalised bank with strong risk and corporate governance framework. Your deposits with us are absolutely safe".
Before you complete the full KYC of your account, the validity of the account is 12 months. This means that if you don't complete the full KYC process, your account will be closed within 12 months. After the account is closed, you won't be able to open a new Kotak 811 Account.
Kotak 811 Lite, Kotak 811 Limited KYC account and Kotak 811 Full KYC account are zero balance accounts. Hence, there is no need to keep a minimum balance. However, Kotak 811 Edge Account requires you to maintain minimum Average Monthly Balance of Rs.10,000.
Kotak Bank provides various banking services in India. Also, Kotak 811 online account holder doesn't get a passbook facility. All such customers can apply for Kotak bank passbook request online sitting from your home.
These are the following steps that you or the person receiving money should do:
- Go to a Kotak Bank ATM.
- Select 'Withdraw Cash without Card (IMT)'
- Enter the Mobile Number and Sender's PIN.
- Enter the SMS code that you have received from the Bank.
- Enter the exact amount (partial withdrawals are not allowed)
- Withdraw the cash.
The savings bank account offered by Kotak Mahindra Bank is appropriate for those who want a higher interest account with zero balance facility. The 811 Edge account of Kotak is one of the best savings accounts that this bank has offered.
