What to do when your decoder loses signal
- Step 1: Check whether the cables connecting the decoder are in place.
- Step 2: Try rebooting the decoder.
- Step 3: Visually check your dish.
- Step 4: Examine the status of the Low-noise Block downconverter (LNB)
How to install a DSTV dish yourself
- Step one – Mount the dish properly. When you receive your DSTV dish, you will notice that it comes with four cement screws.
- Step two – Align the DSTC dish correctly. Make use of a sat meter to point the dish in the correct direction.
- Step three – Ensure stability and enjoy.
Can I perform a transfer in ownership of the end of support decoder? Yes you can but it's important for you to note that if your decoder is an older model which is at the end of its lifecycle, we cannot fix or replace it with the same model decoder if it breaks.
How to watch DStv channels for free :
- Go to now.dstv.com.
- Click on Sign Up.
- Fill in your details.
- Click Create An Account.
- Provide your ID, smartcard or customer number. If you're not subscribed to DStv, scroll to the bottom and choose Skip.
Connecting Your Satellite Dish to Your TV
- Connect one end of the coaxial cable to the back of your satellite dish labeled “LNB”
- Connect the other end of the coaxial cable to your satellite receiver in the port marked “Sat in”.
- Next, connect one end of the HDMI cable to the 'output' port in the back of the satellite.
Once you encounter a poor signal error, you can press the HELP button on your remote and click on General Information. Then, click on Select Tuner Status Signal Quality & Strength. Here you will be able to view the strength of the signal. All of these values should be either 50% or above.
Re: How to connect two TV sets to a 4U DSTV decoder in different rooms. Wire from the dish goes into decoder as per normal. Connect the tv closest to the decoder via the hdmi / av cables to that tv. Take the out cable at the back of the decoder to the other tv, no splitter needed.
“We recommend using the latest standard DStv Smart LNB LMX 502 for new DStv Explora installations,” MultiChoice told MyBroadband. “For our customers with more viewing environments we recommend the LMX 501 which allows up to three viewing environments linked up in XtraView.”
Hello, kindly be informed that our decoder swap fees as as follow Zappa decoder N3000 Explora decoder N20,00 Thank you.
Can one person have two DStv accounts? One person can have one account multiple decoders, especially in cases where they own decoders in holiday homes.
DStv decoders which can be fixed or replacedMultiChoice is able to repair and refurbish the majority of older decoders, it said. Customers are usually given a refurbished model while their decoder is repaired. MultiChoice charges a repair fee of: R350 for a single-view decoder.
Equipment neededIn order to successfully connect your Explora decoder, you will need to have the following tools and accessories: An 80cm satellite dish. A smart LNB. A DStv Multiswitch if you are using a twin LNB or you are using a communal dish.
When you move, you need to take all your Sky equipment with you to your new home, except the satellite dish and the cables running from it to your Sky box (or boxes).
There are a few things that affect how long your satellite dish will last. It's fair to say that you should get around average 10 years life out of a satellite dish, but there are reasons why this could be more or less.
Can You Play USB On DStv Decoder. No, you can not watch files on your flash drive with a multichoice decoder. Multichoice added the USB slot in their decoder to be used shortly, so customers cannot access external files on their USB for now.
See who's using your DStv Now logins. Up to four devices (e.g. smartphones, tablets, media players, computers) can be registered to use a particular instance of DStv Now. And any two of these can run DStv Now and stream content at the same time.
To pair smart cards with decoders:
- On the Provisioning module, click Setup Pairing.
- Retrieve details of the customer.
- To do a pairing, click the Add link in Pairing Details table.
- Select the type of smart card from SmartCard Code drop down.
- Select the type of decoder from Decoder Code drop down.
MultiChoice does not recommend that subscribers use non- MultiChoice decoders to receive the DStv signal. In some cases a valid DStv smartcard will work with a “grey market decoders” however the DStv smartcard will not work other pay television operator's decoder boxes.
To access you public channels, press the "TV button" on your remote control. The "Bouquet Options" menu will appear. Pressing any of the arrow buttons on your remote, will open the screen with all the available Free to Air channels. Simply select the channel you wish to view and press ok to tune.
Activation ProcessesActivating your DsTv After Payment is simple. Just send “RA Smart Card Number” to 30333. For instance, if your smartcard number is 0989765445, text “RA 0989765445” to 30333. Checking your Subscription Due Date & Account Balance (Online, SMS & Mobile App).
Connect the power supply to the input marked 4 and then plug the other side into the mains. If your installation is done by a DStv Accredited Installer, they will activate your decoder for you with your selected package.
the 1110, 1131, 1132), you can keep your existing single view decoder and link it to the new DStv HD Decoder using XtraView. This will allow you to access two different channels in your home at the same time (you can watch a movie in the lounge, while the kids watch cartoons in their room).
To check the expiry date, simply text DUE with your DSTV smartcard number to 30333.
Is your Decoder Showing Smart Card Error . When you are inserting your Smartcard into the Decoder, make sure the Golden Chip is the first into the Decoder and it should be facing down, if this continuous clean the Golden chip gently and put it back into the Decoder.
Satellite Signal Strength and Quality
- You will need to check the LNB position.
- Try moving your dish to a better place.
- Consider replacing your dish with a bigger dish.
- Ensure that the dish size is not too big for your LNB. If the dish is to big then you may overpower the input circuit of the LNB.
Openview decoder prices start at R599 at leading retail stores nationwide, which is ideal if you already have a satellite dish on IS-20 satellite (pointing North-East).
To get a satellite dish aligned correctly, you must maximise the signal on three plains. This is the left and right or east and west (azimuth) adjustment. The elevation angle which is up and down and the skew adjustment, this is angle that the LNB itself is fixed into the LNB holder.
Our Installations charges are: DSTV Full Installation Kshs. 9,300 Price for Decoder Kshs. 4,800 HD Explora Decoder Kshs. 26,900 HD Explora Full Installation Kshs.
All DStv satellite installations make use of a LNB (low-noise block downconverter). The LNB is the receiving “arm” that you see mounted on your satellite dish. It collects radio waves from the dish and converts these into a signal which your decoder can understand.
→ From your strong decoder remote control, find Menu and then select installation . Enter 0000 as the password and Select manual scanning and then enter your satellite provider's values as listed above. Into your tracking device, manually enter the following frequency: 11900 H 27500.
