If you cancel a transaction, thebuyer can still leave you negative or neutral Feedback aboutthe transaction. Go to My eBay > Sold and locate theitem. In the More actions drop-down menu, select Cancel thisorder. Choose a reason for the cancellation and follow theon-screen instructions.
When a buyer wins an item or uses Buy ItNow to purchase an item, the buyer is obligated to complete thepurchase by sending full payment to the seller. If the buyerstill doesn't pay or reach some other agreement with the seller,eBay may record the unpaid item on the buyer'saccount.
How to Get a Refund on eBay
- Go to your My eBay Purchase history, and in the drop-down menunext to the item in question, choose Return or Item not received(within 30 days of delivery).
- Verify that this is the item in question.
- Click Resolve a Problem.
- Answer the questions on the resulting page and you'll get alink to report your case.
Accept your return request and offer a fullrefund – You'll return the item and the seller issuesyou a full refund, including the original shipping cost. Theseller will also pay for return shipping.
eBay gets a cut when your auction sells. Afteryour auction or fixed-price listing ends, eBay charges theFinal Value fee to your account in a matter of minutes.Final Value fees on auctions are pretty easy to figure out. If youritem sells, you pay eBay 9% of the selling price to amaximum of $50.00.
Steps
- Log in to your seller's eBay account.
- Click on “My eBay” and select“Selling.”
- Navigate to the item or listing you want removed.
- Select “End my listing early” from the “Moreactions” drop-down menu located to the right of the item youwant removed.
- Select the option that best describes how you want your listingended.
If you end an auction early and buyershave already placed bids, you may be charged afee. This fee is the same as a final valuefee, based on the item price when you endedthe auction. You won't pay a fee if youcancel your auction within the first 24 hours of listing youritem, or if we have to end yourauction.
Here's how to issue a refund:
- Log in to your PayPal account.
- Click History.
- Click Details next to the payment you want to refund.
- Click Issue a refund.
- Enter the refund amount, then click Continue.
- Review the information, then click Issue Refund.
If you paid for the item, you can leaveappropriate feedback so others know about the seller'sbusiness practices. Yes, but not without consequences totheir account. They will get a defect for the cancellation.eBay can't force a seller to ship or a buyer topay.
In most cases, a bid on eBay is a legallybinding contract between the buyer and the seller.
Answers (1)
Ebay cannot force a buyer to pay or aseller to sell. If they refuse to ship and do not return thepayment, eBay can and will force them to return thepayment, but they cannot legally force them to ship theitem.Yes you do. You should never startyour auction lower than a price you arewilling to accept. If for some reason you REALLY don't wantto sell it then you can use a seller cancelledtransaction. However this will give you a defect and toomany of those and you'll be blocked from selling onebay.
