You will not receive a refund or credit for any unused minutes, data or Service Days once you begin a new Plan cycle.
Please enclose a copy of your RMA request including RMA number and order number with the return packaging. Do not return SIM cards and airtime cards. They are non-refundable. Please return the phone(s) along with all accessories and the original device packaging.
If the goods are NOT defective and you wish to return them you have 7 days from when the package arrives to return the goods for a refund.
How long does it take to get a refund on phone time. I would not know for Straight Talk, but normally with other places, it is 3 to 7 business days.
Prepaid phones can be returned to any Walmart location within 14 days of purchase. The receipt, original packaging, and the accessories that came with the phone must accompany all cell phone returns.
Phones that are damaged or aren't in pristine condition will not be accepted by Walmart. If the product arrived defective or damaged, Walmart will process the return. Customers that purchase the Walmart Protection Plan will be able to get a refund in the event of liquid damage or cracked screens.
trade your old
Now you can get paid simply by sending us your old device. We'll appraise your device, and give you fair value for your working handsets. It's easy – just find and appraise your device, ship it to us for free, and get paid by check or PayPal.You may obtain warranty service directly from Straight Talk. To obtain warranty service from Straight Talk on a new or reconditioned phone or Straight Talk accessories, please contact Technical Support at 1-877-430-CELL (2355).
Yes, you can add two or more phone in one same My Account.
Phone Upgrade. ∞ $1.00 Auto-Refill discount available only with the Straight Talk $35, $45, $55 and $60 Plan. Credit card and account required for enrollment.
For assistance or more information, please contact Straight Talk Customer Care at 1-877-430-CELL (1-877-430-2355). To use Straight Talk Service, you must first purchase and activate a Straight Talk phone or activate a phone that is compatible with Straight Talk Service.
Sometimes transferring your Straight Talk service to a new phone is as simple as moving the SIM from your current phone to your new phone. You can move your SIM card if your: current phone uses Straight Talk's AT&T or T-Mobile network. current phone and new phone both use the same size SIM card.
Yes, we accept iPhone trade-ins and any Smartphone from other carriers.
Compatible phones include: GSM Unlocked phones, AT&T Compatible phones, T-Mobile Compatible phones, Sprint Compatible Phones, and some other CDMA Technology Compatible phones. To check if your phone is compatible, visit stbyop.com, select “Check Compatibility,” and follow the steps.
The Easy Exchange/Easy Exchange Plus toll-free number is available 24 hours, 7 days a week. If you need to ship your product back for service, you'll receive a prepaid shipping label in your email inbox the next business day, so it's free and easy for you to ship back your damaged device.
Re: text message history
We do not keep records of all incoming and outgoing text messages as well as voicemail messages. My name is StraightTalk Shelly and I hope it clarifies your query. Thank you.Compatible phones include: GSM Unlocked phones, AT&T Compatible phones, T-Mobile Compatible phones, Sprint Compatible Phones, and some other CDMA Technology Compatible phones. How do I know if my phone is compatible with Straight Talk's KYOP Program? a) Buy a 4G LTE Straight Talk Activation Package at a Walmart store.
We cover 100% of the repair costs, and all shipping charges, too. You'll be back to enjoying your product in no time at all, and at no expense. We extend and enhance the manufacturer's warranty. A Walmart Product Protection Plan often provides even more comprehensive coverage than the original manufacturer's warranty.
If you have accidental damage from handling in your plan it will cover electronics which are damaged due to drops, spilling beverages on the item an cracked screens on phones and laptops and other portable electronics.
File a claim online anytime at Walmart.com/protectionOpens in new window. If you need assistance registering or making a claim for a Product Care Plan purchased before August 1, 2018, please call Walmart Product Care Plan Support at 1-877-968-6391.
Most products come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase.
Simply add a Walmart Protection Plan to your order and checkout as usual. There is no need to register your plan for it to be active. We'll send plan details to your email address after purchase.
Your purchase is protected above and beyond the manufacturer's warranty (which is usually limited to defects in materials and workmanship, and only for 1 year) the instant you purchase the Plan. Plus, you'll have access to 24/7/365 support if you need to file a claim.
You can purchase a Walmart Protection Plan for new products sold on Walmart.com and certain eligible products sold by Marketplace Sellers. Protection Plans can be purchased at checkout or up to 30 days after purchase for eligible items.
Satisfaction and Replacement Guarantee
We're happy to exchange your eyeglasses (frames and lenses) or refund your money within 60 days with a receipt. We also offer a 12-month replacement guarantee for broken or damaged frames or lenses.If you have the original Walmart product receipt, you can buy this Product Protection Plan to cover any eligible product up to 90 days after you've bought it.
Short Answer: You can return most items purchased at Walmart stores or on Walmart's website without a receipt within 90 days of purchase or delivery. However, some items do require a receipt, including computers, video game hardware, and other electronics.
Tire warranties provide consumers protection against premature wear, material defects, and even road hazards. A tire warranty is provided by the tire manufacturer and is a way consumers can avoid paying full price for a replacement tire. After all, a vehicle's tires protect the driver and passengers.
Most products come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase.
